What type of boarding do you provide?

We offer a calm, cage-free, at-home boarding experience where your dog receives plenty of one-on-one attention and playtime. Our goal is to keep your pup safe, comfortable, and loved throughout their stay—far from the stress of typical kennels.

What are your requirements for boarding?

Your dog must be friendly with people and other dogs, and up to date on vaccinations.

Will my dog ever be left alone?

We are home full-time, and your dog will rarely be without human company. The longest we’d be away is 1–3 hours for an urgent errand, but usually, one of us is always present.

How do I start the boarding process?

Complete our new client intake form(click here),After submission, you can schedule a required Meet & Greet. For stays longer than four days, a trial night is also required.

Do you offer Meet & Greets?

Yes! We conduct Meet & Greets in our fenced yard where dogs can explore off-leash to feel comfortable. Bella, our friendly Golden Retriever, will be introduced once your pup is relaxed.

How do you conduct your Meet & Greets?

Meet & Greets take place in our fenced backyard, where we ask that your dog be off-leash. Dogs can feel more relaxed and less protective when they’re not on a leash, especially around their owners. This gives them freedom to explore, sniff, and settle in at their own pace.

At first, your dog will have some time to get comfortable in the yard without Bella, our Golden Retriever, so they can adjust without pressure. After they’ve had a chance to explore and relax, we’ll gently introduce ourselves to your pup—always letting them come to us if they’re shy.

Once your dog feels at ease, we’ll bring Bella out to say hello and start making new friends!

Can I tour your home?

For safety and comfort of all dogs, we do not allow in-home visits. However, we can provide a virtual tour via FaceTime or Zoom and share photos.

My dog has never been boarded. What do you recommend?

We suggest an overnight trial stay to help your dog adjust and for us to assess their needs.

Where will my dog sleep?

Wherever they like! We accommodate your dog’s usual routine—even if that means sleeping in our bedroom.

Do I need to bring my dog’s bed?

Beds and blankets are provided, but you may bring your own if you wish. Please avoid valuable items as play can get lively.

Will my dog be crated?

We provide a crate-free environment but can use your dog’s crate if they prefer. We also have some crates available for use.

Do you have a list of items to bring for boarding?

We provide detailed pre-boarding instructions and a packing list (click here)

Should I bring my dog’s food and treats?

Yes, please bring enough food for the entire stay plus a little extra. Bringing familiar food helps prevent tummy upset. If your dog is picky, bringing wet food or toppers is a great idea. Treats should be provided by you; we do not give our own unless authorized.

What happens if I accidentally forget to bring my dog's food?

We can pick it up for a $10 fee, or you can order delivery to our home. You may also drop off your dog first and bring food later.

Do I need to bring bowls?

No, we provide clean food and water bowls.

Do you feed dogs separately?

Yes, to prevent food aggression and accommodate allergies, dogs eat individually in a quiet space.

Do you give your own treats to dogs?

We do not feed our own treats to your dog unless we have your written authorization (part of our new client intake form). Some dogs have food allergies and sensitive tummies, and for the most part, if you provide treats, we will only feed them the treats you provide.

Will you give my dog medication?

Yes, please bring all medications with clear instructions, including any “as needed” meds.

Do I need to bring toys for my dog?

No, we have plenty of toys. If you bring toys, please avoid valuable or sentimental ones, as toys may get mixed or damaged during play.

Will you send updates?

Absolutely! We send daily photo updates so you can see how your pup is doing.

Can dogs be on furniture?

Yes! Dogs are welcome on our furniture to help them feel at home.

How often do you provide potty breaks?

Every 2–3 hours throughout the day.

When is payment due?

Full payment is required to confirm your booking and before your dog’s stay.

What is your cancellation policy?

Full refund if canceled 3 or more days before the stay; 50% refund if canceled less than 3 days prior.

Do you have pet sitter insurance ?

Yes, we are fully insured through Pet Care Affiliates, LLC and can provide proof upon request.